Privacy policy

Last updated: August 2026

Our commitment to your privacy

Growth Syndicates Australia (GSA, we, us or our) is committed to providing quality services and protecting your privacy. This policy explains how we manage personal information.

We are guided by the Australian Privacy Principles (APPs) contained in the Privacy Act 1988 (Cth). The APPs regulate how personal information is collected, held, used, disclosed, accessed, corrected and secured. Information about the APPs is available from the Office of the Australian Information Commissioner (OAIC).

What is personal information?

Personal information is information or an opinion about an identified individual, or an individual who is reasonably identifiable. Depending on our relationship with you, the information we collect may include:

• your name, residential or postal address, email address and telephone number;
• details of enquiries, correspondence and communications with us;
• information about your interest in, or involvement with, a GSA project;
• investment, payment, distribution or taxation-related information needed to administer our relationship with you;
• identity-verification information where reasonably required;
• professional, financial or other information you provide when dealing with us; and
• technical information associated with your use of our website, such as device, browser, IP address and standard server-log information.

If you do not provide information we reasonably require, we may be unable to respond to your enquiry, administer your relationship with us or provide a requested service.

How we collect personal information

Where reasonable and practicable, we collect personal information directly from you. We may collect it when you:

• complete a website, member-enquiry or project form;
• contact us by telephone, email, post or in person;
• request information, participate in a project or enter into an agreement with us; or
• otherwise communicate or interact with GSA or its authorised representatives.

We may also receive information from an authorised representative, professional adviser, referral partner, project entity, service provider or publicly available source where it is lawful and appropriate to do so. Where required, we will take reasonable steps to make you aware that we have received the information and the circumstances of collection.

Why we collect, hold, use and disclose information

We collect, hold, use and disclose personal information where reasonably necessary for our functions and activities, including to:

• respond to enquiries and provide information about GSA and its projects;
• assess, establish and administer professional, client, member or investor relationships;
• provide project updates, statements, payment or distribution information and other communications;
• manage projects, agreements, records, accounts and stakeholder communications;
• work with our professional advisers, contractors and service providers;
• maintain and improve our website, services and business operations;
• send marketing communications where permitted by law; and
• comply with legal, regulatory, taxation, accounting, reporting and risk-management obligations.

We may use personal information for a secondary purpose where you have consented, where you would reasonably expect the use and it is related to the original purpose, or where the use is otherwise authorised or required by law.

Marketing communications

We may use your contact details to provide information about GSA, relevant projects or services where you have consented or where otherwise permitted. You may opt out at any time by using an unsubscribe facility in the communication or contacting us. We will action opt-out requests within a reasonable period.

Sensitive information

Sensitive information includes information about matters such as health, racial or ethnic origin, political opinions, religious or philosophical beliefs, trade-union or professional-association membership, sexual orientation and criminal records. We do not ordinarily seek sensitive information. If it is reasonably necessary for our activities, we will collect and use it only with your consent or where authorised or required by law.

Disclosure to third parties

We may disclose personal information where reasonably necessary to:

• related project entities and authorised representatives;
• legal, accounting, taxation, finance, property, construction and other professional advisers;
• technology, communications, document-management, data-hosting and administrative service providers;
• government agencies, regulators, courts or law-enforcement bodies where required or authorised by law; and
• another party with your consent.

We do not sell personal information.

Overseas disclosure and storage

Some technology or cloud service providers we use may store or process information outside Australia. The countries involved may vary depending on the provider and its infrastructure. Where the Privacy Act applies, we take reasonable steps to ensure overseas handling is consistent with applicable privacy requirements. You may contact us for further information relevant to your circumstances.

Website and online enquiries

Our website and hosting providers may collect standard technical information needed to operate, secure and diagnose the website. If we use cookies, they will be limited to functions such as site operation, security, preferences or measurement. You can control cookies through your browser settings, although disabling essential functions may affect your experience.

Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of those websites and encourage you to review their privacy policies.

Security and retention

We take reasonable steps to protect personal information from misuse, interference, loss and unauthorised access, modification or disclosure. These measures may include access controls, secure systems, staff procedures and the use of reputable service providers.

When personal information is no longer required for a lawful purpose, we take reasonable steps to destroy it or permanently de-identify it. Some client, investment, company, financial and taxation records may be retained for at least seven years, or longer where required by law, an agreement, a dispute, or legitimate business and risk-management needs.

Accessing or correcting your information

You may request access to personal information we hold about you, or ask us to correct information that is inaccurate, out of date, incomplete, irrelevant or misleading. Please make your request in writing using the contact details below.

We will respond within a reasonable period. We may need to verify your identity before providing access or making a correction. We do not charge for making an access request, but may charge a reasonable administrative cost for providing access. If we refuse a request where permitted by law, we will generally provide written reasons and information about how you may complain.

Keeping information accurate

We take reasonable steps to keep personal information accurate, complete, relevant and up to date. Please advise us if your details change or if you believe information we hold is incorrect.

Privacy complaints

If you believe we have not handled your personal information appropriately, please contact us in writing and provide details of your concern. We will acknowledge and investigate the complaint and aim to respond within a reasonable period.

If you are not satisfied with our response, you may contact the Office of the Australian Information Commissioner.

Policy updates

We may update this policy to reflect changes to our practices, technology or legal obligations. The current version will be published on this website with its latest update date.

Contact us

Growth Syndicates Australia
Level 2, 28 Riddell Parade
Elsternwick, Victoria 3185

Email: info@growthsyndicatesaustralia.com
Telephone: 1300 205 556